- Pixel 10 devices have been crashing and freezing at random
- Reports suggest the problem has now been fixed
- Google appears to have treated the issue as a major incident
If you’ve picked up one of the Google Pixel 10 phones since they were launched at the end of August, you may have been experiencing a rather random and frustrating series of app crashes – but it appears that Google has now managed to fix the problem.
According to Android Police and its founder Artem Russakovskii, a “high priority” incident was declared internally at Google as engineers scrambled to address what was becoming a pretty major issue for a considerable number of users.
Based on Russakovskii’s sources, Google now believes the problem is resolved, thanks to a server-side fix – which means no Pixel 10 software updates are necessary. However, we might not get a public acknowledgement or explanation.
If you’ve been experiencing these bugs yourself over the last few days, they should now be cleared up, with no action needed on your part (though a reboot is always helpful). However, it’s not a great advert for the best Pixel phones.
What went wrong?
All of a sudden, my Pixel 10 Pro XL has been kneecapped by an unknown issue which I suspect is caused by Google Play services where many apps are freezing and not loading. It’s really bad.I rebooted several times and the issue comes back within minutes.Anyone else? pic.twitter.com/9vA2jfQC29October 12, 2025
We still don’t know much about what went wrong here, but we do know what the effects were: multiple apps crashing as soon as they were launched and putting up an alert dialog, or freezing at seemingly random times.
It’s not clear how many Pixel 10 devices were affected, but a Reddit thread on the issue shows it was pretty widespread, and impacting numerous different models. In some cases, it appeared to be tied to an October software update for the Pixels.
One workaround that did improve matters for some users was to uninstall the Google Play Services part of Android, but this brings its own problems with it – and the fix was apparently only successful for a short period of time.
Google does at least appear to have prioritized the issue and dealt with it quickly – declaring it internally as an incident, which signifies an interruption or reduction in service quality – though not having these issues occur at all is much preferable.
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